Terms of Service
Welcome to SERBEY. This website, https://www.serbeyshop.com, is operated by SERBEYSHOP LLC (“SerbeyShop,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your use of our website and purchases made through it.
By placing an order, you agree to these Terms. Please also review our Shipping Policy, Returns & Refunds Policy, and Privacy Policy.
1. Using Our Website
You agree to use our website lawfully and not to interfere with its operation, security, or other customers' use of it.
You may browse our website without creating an account. If you create one, you are responsible for keeping your login credentials secure.
If you believe your account has been compromised, please contact us.
2. Products & Availability
SERBEY offers original artwork on clothing, accessories, and everyday products.
Our products are made to order through professional production partners.
We aim to represent our products accurately. However, colors and printed details may vary slightly due to screen settings, materials, and printing processes.
Product availability may change. We reserve the right to discontinue products or update their descriptions, options, and prices.
Nothing in this section affects your rights if an item is defective or does not match its description.
3. Orders & Payments
Please provide accurate billing, shipping, and contact information when placing an order.
Prices and available payment methods are displayed during checkout. Prices may change before an order is placed.
We may refuse or cancel an order where permitted by law, including in cases of suspected fraud, payment issues, product unavailability, or significant pricing errors.
If we cancel an order after receiving payment, we will refund the amount paid for the canceled order.
Because production may begin shortly after an order is placed, changes and cancellations cannot always be accommodated. Please contact us as soon as possible if you need assistance.
4. Shipping & Delivery
We offer free shipping to destinations available at checkout.
Production and delivery times vary by product and destination. Estimated delivery times are not guaranteed, subject to applicable consumer laws.
Orders may arrive in separate packages without additional shipping charges.
International orders may be subject to customs duties, import taxes, or handling fees that are not included in our free shipping offer.
Please see our Shipping Policies for further information.
5. Returns, Refunds & Consumer Rights
Because our products are made to order, we do not offer additional voluntary returns or exchanges for changes of mind or incorrect size or color selections.
This does not affect your statutory consumer rights, including applicable cancellation rights and remedies for defective, damaged, or incorrectly supplied goods.
For details on eligibility, return instructions, and refunds, please see our Returns & Refunds Policy.
6. Intellectual Property
The artwork, designs, logos, text, images, and other content on this website belong to SERBEYSHOP LLC or their respective rights holders and are used with permission where applicable.
You may not reproduce, distribute, sell, or commercially exploit our content without authorization, except where permitted by law.
Purchasing a product does not transfer ownership of the intellectual property associated with its artwork or design.
7. Product Safety
We work with third-party production and fulfillment partners.
Product safety information and the details of any responsible economic operator may vary depending on the product.
For products subject to the European Union's General Product Safety Regulation (GPSR), applicable product-specific safety and responsible-person information is provided in the relevant product listing.
If you have a product safety question or concern, please contact us at support@serbeyshop.com.
8. Website Availability & Liability
We aim to keep our website accurate, secure, and available, but occasional interruptions or technical errors may occur.
To the extent permitted by applicable law, we are not responsible for losses arising from circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or restricted, including liability arising under mandatory consumer protection laws.
9. Privacy
We process personal information in connection with website operation, orders, payments, and customer support.
For more information about how personal data is collected, used, and protected, please read our Privacy Policy.
10. Governing Law
These Terms are governed by the laws of the State of Florida, United States, except where mandatory consumer protection laws provide otherwise.
Nothing in these Terms deprives consumers of protections that cannot legally be waived under the laws applicable to their purchases.
11. Changes to These Terms
We may update these Terms to reflect changes to our business, website, or legal requirements.
Updated Terms will be published on this page. Changes will not retroactively alter the terms of purchases already completed, except where permitted or required by applicable law.
12. Contact
For questions about these Terms or your order, please contact SERBEYSHOP LLC at support@serbeyshop.com or visit our Contact Us page.