Help Center

We start preparing your order shortly after it's placed, so please contact us as soon as possible if you need to make a change or request a cancellation.Include your order number and let us know what you'd like to change. We'll check whether your request can still be accommodated, but changes and cancellations aren't guaranteed.Once production has started, we generally can't modify or stop an order. This does not affect your statutory consumer rights.

Please contact us as soon as possible if you need to change your shipping address. Include your order number and the correct address so we can help.If your order hasn't shipped yet, we'll do our best to update the address, but changes aren't guaranteed.Once your order has shipped, changing the delivery address may no longer be possible.If the address provided at checkout is incorrect or incomplete and this results in a failed delivery or return, additional shipping costs may apply to resend your order. We'll confirm any charges with you before arranging a reshipment.