Privacy Policy

Last Updated: October 10, 2026

1. About SerbeyShop

SERBEYSHOP LLC (“we,” “us,” or “our”) operates the SERBEY brand and the SerbeyShop online store at https://www.serbeyshop.com (the “Website”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our Website, purchase our products, or contact us.

2. Information We Collect

Depending on how you interact with our Website, we may collect:

Contact information: Name, email address, phone number, and billing or shipping address.
Order information: Products purchased, order details, payment status, and transaction records.
Communications: Information you provide when contacting customer support.
Website usage information: IP address, browser and device information, pages visited, and interactions with our Website.
Preferences: Account information, cookie consent choices, and marketing preferences, where applicable.

Payments are handled by third-party payment providers. We do not store complete payment card numbers on our own servers.

3. How We Use Your Information

We use personal information to:

Process, produce, ship, and manage orders.
Provide customer support and communicate about purchases.
Operate, maintain, and secure our Website.
Prevent fraud and comply with legal obligations.
Improve our products, services, and customer experience.
Measure advertising performance and send marketing communications where permitted.

Where the General Data Protection Regulation (GDPR) applies, our legal bases for processing may include performance of a contract, compliance with legal obligations, legitimate interests, and consent.

You may withdraw consent at any time where processing is based on consent.

4. Orders, Payments, and Fulfillment

Our Website operates through Wix. Payments are processed through supported payment providers, including Stripe and PayPal.

SerbeyShop uses print-on-demand fulfillment partners, including Printful and Printify, to manufacture and deliver products.

We share necessary order information with these providers and relevant shipping services, such as customer names, delivery addresses, and purchased products.

These providers may process information according to their own privacy policies and applicable laws.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to support Website functionality, security, shopping features, and, where permitted, analytics and advertising.

Essential Services

Certain technologies are necessary for Website operation, security, and checkout functionality. These may include services provided by Wix, Usercentrics, and payment providers.

Cookie Consent

We use Usercentrics for Wix to manage cookie preferences. Visitors can accept or reject non-essential cookie categories through our consent banner.

Marketing and Analytics

Our Wix integration includes Meta (Facebook) Pixel and Meta's Conversions API (CAPI).

These technologies may help us measure Website interactions, product activity, purchases, and advertising performance through browser-based and server-side connections.

Their use is subject to applicable privacy laws, consent requirements, and opt-out rights.

Managing Your Preferences

You can review or change your cookie preferences through the Usercentrics privacy settings interface available on our Website.

You may also manage cookies through your browser settings. Disabling certain cookies may affect Website functionality.

6. Sharing and International Data Transfers

We share personal information only when reasonably necessary to operate our business, provide services, or comply with legal obligations.

Our service providers may include Wix, Stripe, PayPal, Printful, Printify, Usercentrics, Meta, and relevant shipping providers.

We may also disclose information when legally required or in connection with a lawful business transfer.

We do not sell customer contact lists to data brokers. However, certain advertising-related disclosures may be considered a “sale,” “sharing,” or targeted advertising under applicable U.S. privacy laws.

Because SerbeyShop serves international customers, information may be processed in countries outside your country of residence. Where required, international transfers are subject to appropriate legal safeguards.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide support, maintain business records, resolve disputes, and meet legal obligations.

Retention periods depend on the type of information, its purpose, and applicable legal requirements.

We use reasonable technical and organizational measures designed to protect personal information. However, no electronic transmission or storage method can be guaranteed completely secure.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Access, correct, or request deletion of your personal information.
Request restrictions on or object to certain processing activities.
Request data portability where applicable.
Withdraw consent where processing is based on consent.
Opt out of certain advertising-related disclosures or targeted advertising.
Lodge a complaint with an appropriate data protection authority.

Residents of California and certain other U.S. states may have additional privacy rights, including rights relating to the sale or sharing of personal information.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

To exercise your rights, contact support@serbeyshop.com. We may need to verify your identity before processing certain requests. Additional opt-out methods will be provided where required by law.

9. Children's Privacy and Third-Party Links

Our Website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13. If we become aware of such collection, we will take appropriate steps in accordance with applicable law.

Our Website may contain links to independent third-party websites. We encourage visitors to review their privacy policies, as we do not control their privacy practices.

10. Changes and Contact Information

We may update this Privacy Policy to reflect changes in our services, technologies, or legal obligations.

When changes occur, we will update the “Last Updated” date. Where required by law, we will provide additional notice or obtain renewed consent.

For privacy-related questions or requests, please contact SERBEYSHOP LLC at support@serbeyshop.com or visit our